Why Assurance Wireless?

The Affordable Connectivity Program (ACP) is a government program that reduces the customer’s broadband internet access service bill. One discount per eligible household and is non-transferable across households. An eligible household may obtain ACP-supported broadband service from any participating provider of its choosing and may apply ACP benefit to any broadband service offering of the participating provider at the same terms available to households that are not eligible for ACP-supported service. ACP service provider may disconnect the household’s ACP-supported service after 90 consecutive days of non-payment; the household will be subject to the provider’s undiscounted rates and general terms and conditions if the program ends, if the consumer transfers their benefit to another provider but continues to receive service from the current provider, or upon de-enrollment from ACP. A household may file a complaint against its provider via the FCC’s Consumer Complaint Center, consumercomplaints.fcc.gov. Visit affordableconnectivity.gov for more information on ACP. Customers can use Assurance Wireless svc. on pay-as-you-go plan after termination of ACP svc. When account is switched to pay-as-you-go plan & inactive for 125 days, on day 126 account will be closed & any unused funds & telephone number will be lost. Int'l. plans require add-on purchase. State & local sales taxes & fees may apply. Minimum Top-Up of $5 may be required. Unlimited while on our network. Full speeds available up to data/tethering allotment; then slowed to up to 600kbps speeds for balance of service period. Unused data does not roll over. During congestion, heavy data users (>35GB/mo.) and customers choosing Assurance Wireless or similarly prioritized plans (e.g., T-Mobile Essentials, Metro by T-Mobile) may notice lower speeds than other customers due to data prioritization. Video streams at up to 2.5Mbps (SD). Optimization may affect speeds of video downloads; does not apply to video uploads. For best performance, leave any video streaming applications at their default automatic resolution setting. Mobile hotspot up to 2.5GB 4G LTE. Smartphone usage is prioritized over Mobile Hotspot usage, which may result in higher speeds for data used on smartphone. Capable device required. Unlimited talk & text features for direct communications between 2 people. Network Management: Service may be slowed, suspended, terminated, or restricted for misuse, abnormal use, interference with our network or ability to provide quality service to other users. See https://www.assurancewireless.com/legal/net-neutrality for details. Coverage/offer not avail. everywhere. Assurance Wireless reserves the right to change or cancel offers at any time. By activating your device and service, you agree to the Assurance Wireless Terms and Conditions. See terms (including arbitration provision) and details at assurancewireless.com.