Phone Information and Return Policy: Assurance Wireless phones are provided free of charge to eligible customers by our phone vendors, American Network Solutions or Enidus USA, or can be purchased at a low cost. Phone models are either new or refurbished based on availability or available rate plans. Devices may vary depending on inventory. For more information on devices, warranties, and vendor policies, such as device return policies, please contact us and we will connect you with the provider of your device. Local phone numbers may not be available in certain markets. You can request to change your mobile phone number up to three times each year.
Assurance Wireless Lifeline offer is available to eligible customers, residing in selected areas, who are approved for Lifeline service, a government assistance program. One Lifeline discounted service (landline or wireless) available per household & is non-transferable. A household is defined as any individual or group of individuals who live together at the same address & share income & expenses. Consumers who willfully make false statements in order to obtain the benefit can be punished by fine or imprisonment or can be barred from the program. Phone models may vary; shipping charges may apply.
Plan: Unused data & mins. do not roll over.
Add'l. Services: Voice 10c/min. or 250 mins. w/ $5 add-on; data & Int'l. plans require add-on purchases. Accessing voicemail draws from plan or add'l. mins. Customers can use Assurance Wireless svc. on pay-as-you-go plan after termination of Lifeline svc. When account is switched to pay-as-you-go plan & inactive for 125 days, on day 126, account will be closed & any unused funds & telephone number will be lost. State & local sales taxes & fees may apply. Minimum Top-Up of $5 may be required.
Lifeline with Hotspot plan: No cash redemption value. Non-refundable. Add-on services sold separately. Mobile hotspot up to 2GB 4G LTE. Smartphone usage is prioritized over Mobile Hotspot usage, which may result in higher speeds for data used on smartphone. Capable device required.
Other terms: Offers not avail. in all states/areas & may vary by state. Coverage is not avail. everywhere. Assurance Wireless reserves the right to change or cancel offers at any time.
Network Management: Service may be
slowed, suspended, terminated, or restricted for misuse, abnormal use, interference with our network or ability to provide quality service to other users. See
https://www.assurancewireless.com/legal/net-neutrality for details. By activating your device and service, you agree to the Assurance Wireless Terms and Conditions. See terms
(including arbitration provision) and details at assurancewireless.com.
© 2024 Assurance Wireless USA, L.P. Android is a trademark of Google LLC. All other marks are the property of their respective owners.
Assurance Wireless is a provider of California Lifeline, a government assistance program. Offer available for eligible CA customers only & is non-transferable. Discounts provided by the California & federal Lifeline programs are limited to one per household (landline or wireless). A household is defined as any individual or group of individuals who live together at the same address & share income & expenses. Consumers who willfully make false statements in order to obtain the benefit can be punished by fine or imprisonment or can be barred from the program. Unlike a traditional wireline phone, a wireless handset may be removed from the home. By removing a wireless cell phone from a residence that does not have other phone services, residents may not have a way to make 911 calls during an emergency. Also, wireless service may experience interruptions due to weather conditions, terrain or gaps in service coverage. Phone models may vary; shipping charges may apply.
Plan: Unused data does not roll over.
Add'l. Services: Data & Int'l. plans require add-on purchases. Accessing voicemail draws from plan or add’l. mins. Customers can use Assurance Wireless svc. on pay-as-you-go plan after termination of Lifeline svc. When account is switched to pay-as-you-go plan & inactive for 125 days, on day 126, account will be closed & any unused service balance & telephone number will be lost. State & local sales taxes & fees may apply. Minimum Top-Up of $5 may be required.
Other terms: Offers not avail. in all states/areas & may vary by state. Coverage not avail. everywhere. Assurance Wireless reserves the right to change or cancel offer at any time.
Network Management: Service may be
slowed, suspended, terminated, or restricted for misuse, abnormal use, interference with our network or ability to provide quality service to other users. See
https://www.assurancewireless.com/legal/net-neutrality for details. By activating your device and service, you agree to the Assurance Wireless Terms and Conditions. See full terms
(including arbitration provision) and details at assurancewireless.com.
© 2024 Assurance Wireless USA, L.P. All rights reserved. Android is a trademark of Google LLC. All other marks are the property of their respective owners.
