Lifeline Assistance Program Overview

Recognizing the important benefits associated with phone access and concerned that low-income households may not be able to afford phone service on their own, the government created the Lifeline Assistance program. This government benefit program is supported by the federal Universal Service Fund (USF). Since 1985, the federal Lifeline Assistance program has provided discounted phone service to low-income households that qualify based on federal or state-specific eligibility criteria.


Eligibility Guidelines

Assurance Wireless, a federal Lifeline Assistance program brought to you by Virgin Mobile. Enrollment is available to individuals who qualify based on federal or state-specific eligibility criteria and is non-transferable. You may qualify based on household income or if you or a member of your household participates in certain public assistance programs like Medicaid, Food Stamps/SNAP or SSI. You may need to provide proof of income or proof of program participation. The Lifeline Assistance program is available for only one wireless or wireline account per household. Separate households that live at the same address are eligible, including residents of homeless shelters and nursing homes. Residents with temporary addresses are also eligible.