For all states (excluding CA, TX and OR):
The National Verifier is now in place to confirm eligibility for Lifeline. The Universal Service Administrative Co (USAC) will contact you when it's time to renew your Lifeline benefit. If you have questions, please contact USAC at 1-800-234-9473.
If you live in California:
You will be contacted by the California LifeLine Administrator when it’s time to renew. For questions regarding your renewal, visit http://californialifeline.com or call 1-877-858-7463, Monday – Friday 7AM – 7PM.
If you live in Texas:
You will be contacted by the Texas Low Income Discount Administrator (LIDA) when it’s time to recertify. For questions regarding your recertification, visit https://www.texaslifeline.org/prepaidrecertification or call 1-866-454-8387.
If you live in Oregon:
You may be required to recertify your ongoing eligibility for Lifeline each year. You may receive a form from Oregon Lifeline to complete and sign. For questions regarding your recertification, call 1-800-848-4442, Monday – Friday 9AM – 4PM.