ASSURANCE WIRELESS CALIFORNIA LIFELINE PLAN SCHEDULE OF RATES

Applicable Terms and Conditions of Service are set forth in Assurance Wireless Important Service/Product Specific Terms and Assurance Wireless General Terms and Conditions of Service
  California FREEdom® Plan Without Free Data California FREEdom® Plan with Free Data California FREEdom® Plan with Free Data and Hotspot AW CA Transitional Service1 
(for former LifeLine customers)
Regular Rate $25.002 $32.503 $32.504 10 cents per minute
Federal Lifeline Discount $9.25 $9.25 $9.25 N/A
California LifeLine Discount $14.30 $14.30 $14.30 N/A
Monthly Company Discount 
(funded by AW)
$1.45 $8.95 $8.95 N/A
Monthly Discounted Rate $0.00 $0.00 $0.00 N/A
Number of Minutes Unlimited Unlimited Unlimited N/A
Domestic Messages Unlimited Unlimited Unlimited See rates below
Data 0 3GB5 3GB6 See rates below
Applicable Taxes, Fees, and Surcharges None None None As required by law for prepaid non-Lifeline service
California LifeLine Taxes, Fees, and Surcharges Exemption None (LifeLine Exempt) None (LifeLine Exempt) None (LifeLine Exempt) N/A (Exemption does not apply to non-Lifeline customers)
Per Minute/Message Fee for Additional Minutes/Messages Voice: Unlimited domestic (U.S.) voice minutes included with offer 

Message (Text): Unlimited domestic (U.S.) messages (texts) included with offer 

International text is not included in the monthly allocation of messages.
Voice: Unlimited domestic (U.S.) voice minutes included with offer 

Message (Text): Unlimited domestic (U.S.) messages (texts) included with offer 

International text is not included in the monthly allocation of messages.
Voice: Unlimited domestic (U.S.) voice minutes included with offer 

Message (Text): Unlimited domestic (U.S.) messages (texts) included with offer 

International text is not included in the monthly allocation of messages.
Add'l minutes / messages: 10¢/msg sent or received 

Domestic Messaging Packs:
  • $1.99 for 50 messages
  • $4.99 for 200 messages
  • $9.99 for 1,000 messages
  • $19.99 for unlimited messages
Fee for Additional Data Add'l or Pay as You Go Data Rates:
  • Int'l: 20¢ /msg. sent & 10¢ /msg to receive
  • email & IMs 10¢ /msg (sent or received)
Data Packs:*
  • $1.00 for 100MB
  • $3.00 for 500MB
  • $5.00 for 1GB
  • $10.00 for 2GB
  • $20.00 for 4GB
  • $30.00 for 5GB
* Data Packs expire after 30 calendar days.
Add'l or Pay as You Go Data Rates:
  • Int'l: 20¢ /msg. sent & 10¢ /msg to receive
  • email & IMs 10¢ /msg (sent or received)
Data Packs:*
  • $1.00 for 100MB
  • $3.00 for 500MB
  • $5.00 for 1GB
  • $10.00 for 2GB
  • $20.00 for 4GB
  • $30.00 for 5GB
* Data Packs expire after 30 calendar days.
Add'l or Pay as You Go Data Rates:
  • Int'l: 20¢ /msg. sent & 10¢ /msg to receive
  • email & IMs 10¢ /msg (sent or received)
Data Packs:*
  • $1.00 for 100MB
  • $3.00 for 500MB
  • $5.00 for 1GB
  • $10.00 for 2GB
  • $20.00 for 4GB
  • $30.00 for 5GB
* Data Packs expire after 30 calendar days.
Add'l or Pay as You Go Messaging Rates:
  • Picture msg: 25¢ /msg sent or received
  • Int'l: 20¢ /msg. sent & 10¢ /msg to receive
  • email & IMs 10¢ /msg (sent or received)

Data Packs:*

  • $1.00 for 100MB
  • $3.00 for 500MB
  • $5.00 for 1GB
  • $10.00 for 2GB
  • $20.00 for 4GB
  • $30.00 for 5GB
* Data Packs expire after 30 calendar days.
Fee for Calling N11 Special Service Numbers $0.00 (211, 311, 511, 611, 711, 811 & 911) $0.00 (211, 311, 511, 611, 711, 811 & 911) $0.00 (211, 311, 511, 611, 711, 811 & 911) 10 cents per minute (with the exception of 911 which is $0.00)
Fee for Calling 411 $1.75 per call + standard airtime charges $1.75 per call + standard airtime charges $1.75 per call + standard airtime charges $1.75 per call + standard airtime charges
Fee for Calling Directory Assistance $1.75 per call + standard airtime charges $1.75 per call + standard airtime charges $1.75 per call + standard airtime charges $1.75 per call + standard airtime charges
Fee for Calling Operator Services $1.75 per call + standard airtime charges $1.75 per call + standard airtime charges $1.75 per call + standard airtime charges $1.75 per call + standard airtime charges
Regular Activation Fee $39.007 $39.008 $39.009 $0.00
Discounted Activation Fee**** $0.00 (discount funded by AW) $0.00 (discount funded by AW) $0.00 (discount funded by AW) $0.00
Activation Fee for Service Conversion $39.0010 $39.0011 $39.0012 N/A
Discounted Activation Fee for Service Conversion**** $0.00 (discount funded by AW) $0.00 (discount funded by AW) $0.00 (discount funded by AW) N/A
Cell Phone Fee - initial activations $0.00 (provision of initial handset) $0.00 (provision of initial handset) $0.00 (provision of initial handset) $0.00
Cell Phone Fee - first lost/stolen device in 12 months $0.00, as specified in the text of Advice Letter 13 $0.00, as specified in the text of Advice Letter 13 $0.00, as specified in the text of Advice Letter 13 $0.00, as specified in the text of Advice Letter 13
Cell Phone Fee - after free lost/stolen replacement device provided From $0.00 up to a price not to exceed the retail price, depending on device type, as specified in Advice Letter 13 From $0.00 up to a price not to exceed the retail price, depending on device type, as specified in Advice Letter 13 From $0.00 up to a price not to exceed the retail price, depending on device type, as specified in Advice Letter 13 From $0.00 up to a price not to exceed the retail price, depending on device type, as specified in Advice Letter 13
Cell Phone Fee - broken phone within warranty period $0.00 $0.00 $0.00 $0.00
Cell Phone Fee - broken phone out of warranty From $0.00 up to a price not to exceed the retail price, depending on device type, as specified in Advice Letter 13 From $0.00 up to a price not to exceed the retail price, depending on device type, as specified in Advice Letter 13 From $0.00 up to a price not to exceed the retail price, depending on device type, as specified in Advice Letter 13 From $0.00 up to a price not to exceed the retail price, depending on device type, as specified in Advice Letter 13
Cell Phone Fee - Upgrade of Wireless Device (current feature phone customers) From $0.00 up to a price not to exceed the retail price, depending on device type, as specified in Advice Letter 13 From $0.00 up to a price not to exceed the retail price, depending on device type, as specified in Advice Letter 13 From $0.00 up to a price not to exceed the retail price, depending on device type, as specified in Advice Letter 13 From $0.00 up to a price not to exceed the retail price, depending on device type, as specified in Advice Letter 13
Restocking Fee $0.00 $0.00 $0.00 $0.00
Deposit $0.00 $0.00 $0.00 $0.00
Early Termination Fee $0.00 $0.00 $0.00 $0.00
Nationwide Domestic (U.S.) Long Distance $0.00 (Included in the unlimited base plan) $0.00 (Included in the unlimited base plan) $0.00 (Included in the unlimited base plan) 10 cents per minute
Picture Message***** $0.00 $0.00 $0.00 25 cents per message sent or received
Caller ID $0.00 $0.00 $0.00 $0.00
Call Waiting***** $0.00 $0.00 $0.00 1st leg is billed at 10 cents per minute and 2ndCall Waiting leg billed at 10 cents per minute
Call Forwarding***** $0.00 $0.00 $0.00 10 cents per minute for the minutes consumed during the forwarded call
Voicemail $0.00 $0.00 $0.00 $0.00
3-way Calling***** $0.00 $0.00 $0.00 1st leg is billed at 10 cents per minute and 2ndleg billed at 10 cents per minute
Toll Domestic Blocking N/A N/A N/A N/A
Mobile Hotspot***** N/A N/A Included N/A
International Long Distance Blocking $0.00 $0.00 $0.00 $0.00
900 / 976 Blocking $0.00 $0.00 $0.00 $0.00
Rollover Unused Minutes/Text Option N/A N/A N/A No
Contract Needed No No No No
Credit Check Needed No No No No

1 Available only to former California LifeLine customers no longer participating in California LifeLine service.

2, 3, 4 The regular rate reflects the pricing of the offer. However, this offer is available only to approved California LifeLine customers for as long as they are eligible. It is not available to non-Lifeline customers at the regular rate.

5, 6 As of 11/20/2018, new customers will receive 3GB of data and existing customers will be upgraded to 3GB of data upon request. Unless your device is connected to Wi-Fi, your phone's software installations will deduct from your monthly data amount.

7 Activation fee assessed upon service activation for Lifeline is discounted for CA LifeLine eligible customers. As used herein, "Activation" means "initiation or reestablishment" of California LifeLine Service. See note **** below.

8, 9 Activation fee assessed upon service activation for Lifeline is discounted for CA LifeLine eligible customers. See note **** below.

10 The Activation Fee for Service Conversion is assessed upon conversion from another California LifeLine Service provider to AW's California FREEdom® plan. However, the Activation Fee is discounted to $0.00 through an AW-funded discount which is provided by AW for customers who choose to migrate to AW's California FREEdom® plan, regardless of whether the customer is eligible for an activation/connection reimbursement pursuant to the Commission Decision 17-01-032 in R.11-03-013. As used herein, service "conversion" means a change from another California LifeLine Service provider to AW for California LifeLine Service ("carrier change"). See note **** below.

11, 12 The Activation Fee assessed upon service conversion to AW's California FREEdom® plan with Free Data is discounted to $0.00 through an AW-funded discount which is provided by AW for customers who choose to migrate to AW's California FREEdom® plan with Free Data, regardless of whether the customer is eligible for an activation/connection reimbursement pursuant to Commission Decision 17-01-032 in R.11-03-013. See n. 7 supra and note **** below. 
 

**** AW is responsible for funding the Activation Fee discount when LifeLine Service is established for a LifeLine Service-eligible customer, either for a new California LifeLine Service customer or for an existing California LifeLine Service customer who is "converting" from another LifeLine provider to AW. AW will subsequently seek reimbursement from the California LifeLine Fund for each LifeLine Service Activation that it believes is eligible for such reimbursement. However, AW will not seek or otherwise ask a LifeLine Service customer, whether a new LifeLine service customer or an existing LifeLine service customer who is "converting" from another LifeLine provider to AW, to pay an Activation Fee, even if AW subsequently learns that the Activation is not eligible for reimbursement from the LifeLine Fund. 

California Public Utilities Commission Decision 14-01-036 provides, in Ordering Paragraph 18: "All Lifeline telephone service plans, including bundled, promotional, and family plans, which meet or exceed the minimum service elements and are consistent with California LifeLine rules, shall be eligible for the California LifeLine discounts." 

“Assurance Wireless will comply with Ordering Paragraph 1 of Decision 17-01-032, which provides: “The reimbursement rate capped at $39.00 for service connection/activation charges for California LifeLine wireless telephone services, with a limit of not more than two discounts per California LifeLine participant per year, shall continue until the California Public Utilities Commission addresses the issue in a subsequent decision or resolution. The two types of reimbursable activities for reimbursements of service connection/activation charges for California LifeLine wireless telephone services are i) when the California LifeLine participant establishes California LifeLine wireless telephone service for the first time; and ii) when switching from one California LifeLine telephone service provider, whether wireline or wireless, to a California LifeLine wireless telephone service provider.” 

AW will also comply with Conclusion of Law 27 of Decision 17-01-032, which provides: “California LifeLine participants who change to a different service plan offered by their current California LifeLine service provider, to a different service address, or to a different phone number should not be eligible for discounts for service activation/connection charges.” 

Please see AW’s California Product Guide for all applicable Terms and Conditions. 
 

***** feature availability based on handset capabilities

Plan Summary:

Plan Name Plan Includes Plan Charges Additional Charges California LifeLine Eligible
California FREEdom® Plan Without Free Data Unlimited domestic (U.S.) voice minutes and unlimited domestic (U.S.) text messages $0.00 International text is not included in the monthly allocation of messages. 

Add'l or Pay as You Go Data Rates:
  • Int'l: 20¢ /msg. sent & 10¢ /msg to receive
  • email & IMs 10¢ /msg (sent or received)
Data Packs:*
  • $1.00 for 100MB
  • $3.00 for 500MB
  • $5.00 for 1GB
  • $10.00 for 2GB
  • $20.00 for 4GB
  • $30.00 for 5GB
* Data Packs expire after 30 calendar days.
Yes (plan provides over 1000 voice minutes)
California FREEdom® Plan with Free Data & California FREEdom® Plan with Free Data and Hotspot Unlimited domestic (U.S.) voice minutes, unlimited domestic text messages and 3GB of data $0.00 International text is not included in the monthly allocation of messages. 

Add'l or Pay as You Go Data Rates:
  • Int'l: 20¢ /msg. sent & 10¢ /msg to receive
  • email & IMs 10¢ /msg (sent or received)
Data Packs:*
  • $1.00 for 100MB
  • $3.00 for 500MB
  • $5.00 for 1GB
  • $10.00 for 2GB
  • $20.00 for 4GB
  • $30.00 for 5GB
* Data Packs expire after 30 calendar days.
Yes (plan provides over 1000 voice minutes)

California LifeLine Service Handset Policies

Assurance Wireless' policies regarding replacement and upgrades of wireless handsets provided by AW to California LifeLine Service customers are included in AW's California Product Guide and may be viewed online here