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Good news, North Carolina
Assurance Wireless is available in your area
Assurance Wireless is not accepting applications for ACP service after 2/7/2024. Click the Apply Now button for Lifeline service.

The Assurance Wireless Lifeline monthly plan offers eligible customers:

FREE Smartphone*
FREE Unlimited Text
FREE 1,000 Talk Minutes
FREE 1,100 Talk Minutes
FREE 1,400 Talk Minutes
FREE Unlimited Talk Minutes
FREE 4.5GB Data
FREE 6.5GB Data
All on the T-Mobile Network.
Plus a free Smartphone
All on the T-Mobile Network.
Apply Now
During congestion, heavy data users (>35GB/mo.) and customers choosing Assurance Wireless or similarly prioritized plans (e.g., T-Mobile Essentials, Metro by T-Mobile) may notice lower speeds than other customers due to data prioritization. Video typically streams in SD.

How to qualify for Lifeline

You may be eligible to receive free government phone service, plus a free phone if you participate in the following government programs:
  • Supplemental Nutrition Assistance Program (SNAP) (Food Stamps)
  • Medicaid
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance (FPHA)
  • Veterans Pension or Survivors Benefit Programs
  • Tribal Specific Programs
    • Bureau of Indian Affairs (BIA) General Assistance
    • Tribal Temporary Assistance for Needy Families (Tribal TANF)
    • Food Distribution Program on Indian Reserves (FDPIR)
    • Tribal Head Start Income Eligibility
  • Supplemental Nutrition Assistance Program (SNAP) (Food Stamps)
  • Supplemental Security Income (SSI)
  • Medicaid
  • Federal Public Housing Assistance (FPHA)
  • Veterans Pension or Survivors Benefit Programs
  • Health Benefit Coverage under Child Health Plan
  • National School Lunch Program (NSLP)
  • Low-Income Housing Energy Assistance Program (LIHEAP)
  • Temporary Assistance for Needy Families (TANF)
  • Tribal Specific Programs
    • Bureau of Indian Affairs (BIA) General Assistance
    • Tribal Temporary Assistance for Needy Families (Tribal TANF)
    • Food Distribution Program on Indian Reserves (FDPIR)
    • Tribal Head Start Income Eligibility
Enrollment in this government benefit program is available to California residents who qualify based on federal or state specific criteria. You may qualify for Assurance Wireless if you, or a member of your household, participate in the following government programs:
  • Medicaid/Medi-Cal
  • CalFresh, Food Stamps or Supplemental Nutrition Assistance Program (SNAP)
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance (FPHA)
  • Veterans Pension or Survivors Benefit Programs
  • Low-Income Home Energy Assistance Program (LIHEAP)
  • National School Lunch Program (NSLP)
  • Women, Infant and Children Program (WIC)
  • Temporary Assistance for Needy Families (TANF), California Work Opportunity and Responsibility to Kids (CalWORKS), Stanislaus County Work Opportunity and Responsibility to Kids (StanWORKS), Welfare-to-Work (WTW), or Greater Avenues for Independence (GAIN)
  • Tribal Specific Programs
    • Bureau of Indian Affairs (BIA) General Assistance
    • Tribal Temporary Assistance for Needy Families (Tribal TANF)
    • Food Distribution Program on Indian Reserves (FDPIR)
    • Tribal Head Start Income Eligibility
You may also qualify based on your household income. You must provide proof of program participation or proof of income.
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If you prefer to apply for our Lifeline Only service, you can simply skip the Assurance Wireless ACP plan enrollment step during the Assurance Wireless Lifeline application process.
Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Lifeline Free Government Phone Service includes:
FREE 6GB Data, FREE Unlimited Texts & FREE Unlimited Voice Minutes each month.
FREE 4.5GB Data, FREE Unlimited Texts & FREE Unlimited Voice Minutes each month.
FREE 4.5GB Data, FREE Unlimited Texts & FREE 1400 Voice Minutes each month.
FREE 4.5GB Data, FREE Unlimited Texts & FREE 1150 Voice Minutes each month.
FREE 4.5GB Data, FREE Unlimited Texts & FREE 1000 Voice Minutes each month.
If using a government-issued benefit card, such as CalFresh/SNAP, Medi-Cal, etc., you must provide images of the front and back of the card. And if using a CalFresh Card, you must also provide an image of a purchase or ATM balance inquiry receipt within the last 7 days.
If you choose to apply for Lifeline via SNAP or Medicaid, please visit the Texas Department of Health and Human Services in order to log in, download, and save a copy of your benefit statement. Click here, go to the upper right and "Log In" to your account.

You can also download a PDF version of the application here or call (888)898-4888 to apply
For Georgia customers, complaints concerning Lifeline service can be directed to the Georgia Public Service Commission’s Consumer Affairs Unit at 404-656-4501.
I give Assurance Wireless permission to verify with the Illinois Department of Human Services whether or not I am entitled to public assistance benefits as of the date of this application and from time to time thereafter.
Kansas only: For unresolved questions or complaints you may contact the Kansas Corporation Commission, Office of Public Affairs and Consumer Protection, toll-free 1.800.662.0027 or in Topeka 785.271.3140. Hearing or speech impaired TDD Kansas Relay Center 1.800.766.3777.
*For Massachusetts state customers, complaints regarding Lifeline service may be directed to the Massachusetts Department of Telecommunications and Cable at (800) 392-6066 or (617) 305-3531.
Contact the PA PUC Bureau of Consumer Services for help with unresolved questions or complaints at 1-800-692-7380 or https://www.puc.pa.gov/complaints/informal-complaints/
For Washington state customers, complaints regarding Lifeline service may be directed to the Washington State Office of Attorney General, Consumer Protection Division at 1-800-551-4636.
Important Notice About the California Lifeline Program - click here
For California Lifeline FAQs, click here
Click here for California schedule of rates

Assurance Wireless is on the T-Mobile Network

Reasons to choose Assurance Wireless:

  • FREE monthly calls, text and data
  • FREE Android™ Smartphone (new customers only)
  • $0 cell phone bill
  • No credit checks. No annual contracts. No activation fees.

Discover the benefits of the T-Mobile Network:

  • Strong and reliable 4G LTE signal
  • Covers 99% of Americans
  • Free scam protection tools
Capable device required. Turning on Scam Block might block calls you want; disable at any time.
Don’t miss out on FREE government phone service. Apply today for Assurance Wireless.
Phone Information and Return Policy: Assurance Wireless phones are provided free of charge to eligible customers by our phone vendors, American Network Solutions or Enidus USA, or can be purchased at a low cost. Phone models are either new or refurbished based on availability or available rate plans. Devices may vary depending on inventory. For more information on devices, warranties, and vendor policies, such as device return policies, please contact us and we will connect you with the provider of your device. Local phone numbers may not be available in certain markets.  You can request to change your mobile phone number up to three times each year.
Assurance Wireless Lifeline offer is available to eligible customers, residing in selected areas, who are approved for Lifeline service, a government assistance program. One Lifeline discounted service (landline or wireless) available per household & is non-transferable. A household is defined as any individual or group of individuals who live together at the same address & share income & expenses. Consumers who willfully make false statements in order to obtain the benefit can be punished by fine or imprisonment or can be barred from the program. Phone models may vary; shipping charges may apply. Plan: Unused data & mins. do not roll over. Add'l. Services: Voice 10c/min. or 250 mins. w/ $5 add-on; data & Int'l. plans require add-on purchases. Accessing voicemail draws from plan or add'l. mins. Customers can use Assurance Wireless svc. on pay-as-you-go plan after termination of Lifeline svc. When account is switched to pay-as-you-go plan & inactive for 125 days, on day 126, account will be closed & any unused funds & telephone number will be lost. State & local sales taxes & fees may apply. Minimum Top-Up of $5 may be required. Lifeline with Hotspot plan: No cash redemption value. Non-refundable. Add-on services sold separately. Mobile hotspot up to 2GB 4G LTE. Smartphone usage is prioritized over Mobile Hotspot usage, which may result in higher speeds for data used on smartphone. Capable device required. Other terms: Offers not avail. in all states/areas & may vary by state. Coverage is not avail. everywhere. Assurance Wireless reserves the right to change or cancel offers at any time. Network Management: Service may be slowed, suspended, terminated, or restricted for misuse, abnormal use, interference with our network or ability to provide quality service to other users. See https://www.assurancewireless.com/legal/net-neutrality for details. By activating your device and service, you agree to the Assurance Wireless Terms and Conditions. See terms (including arbitration provision) and details at assurancewireless.com.

© 2024 Assurance Wireless USA, L.P. Android is a trademark of Google LLC. All other marks are the property of their respective owners.
Assurance Wireless is a provider of California Lifeline, a government assistance program. Offer available for eligible CA customers only & is non-transferable. Discounts provided by the California & federal Lifeline programs are limited to one per household (landline or wireless). A household is defined as any individual or group of individuals who live together at the same address & share income & expenses. Consumers who willfully make false statements in order to obtain the benefit can be punished by fine or imprisonment or can be barred from the program. Unlike a traditional wireline phone, a wireless handset may be removed from the home. By removing a wireless cell phone from a residence that does not have other phone services, residents may not have a way to make 911 calls during an emergency. Also, wireless service may experience interruptions due to weather conditions, terrain or gaps in service coverage. Phone models may vary; shipping charges may apply. Plan: Unused data does not roll over. Add'l. Services: Data & Int'l. plans require add-on purchases. Accessing voicemail draws from plan or add’l. mins. Customers can use Assurance Wireless svc. on pay-as-you-go plan after termination of Lifeline svc. When account is switched to pay-as-you-go plan & inactive for 125 days, on day 126, account will be closed & any unused service balance & telephone number will be lost. State & local sales taxes & fees may apply. Minimum Top-Up of $5 may be required. Other terms: Offers not avail. in all states/areas & may vary by state. Coverage not avail. everywhere. Assurance Wireless reserves the right to change or cancel offer at any time. Network Management: Service may be slowed, suspended, terminated, or restricted for misuse, abnormal use, interference with our network or ability to provide quality service to other users. See https://www.assurancewireless.com/legal/net-neutrality for details. By activating your device and service, you agree to the Assurance Wireless Terms and Conditions. See full terms (including arbitration provision) and details at assurancewireless.com.

© 2024 Assurance Wireless USA, L.P. All rights reserved. Android is a trademark of Google LLC. All other marks are the property of their respective owners.
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