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Assurance Wireless | Cell Phone Service | Public Safety Answering Point

A Worry-Free Way To Stay Connected
For Exigent Circumstances involving an Assurance Wireless customer, please contact us as follows:

Virgin Mobile USA
  • Monday through Friday, 8:30 a.m.- 5:30 p.m. EST: 908-607-4119 Option #6
  • After 5:30 p.m. EST Monday through Friday and Weekends: 1-866-868-6622

Assurance Wireless is brought to you by Virgin Mobile USA and is a Lifeline Assistance program supported by the federal Universal Service Fund. Service within nationwide coverage area reaching more than 295 million people. Assurance Wireless is not available in all states/areas. Offer limited to eligible customers (varies by state) residing in selected geographic areas and is non-transferable. Visit for a detailed map and to check if service is available in your area. Coverage not available everywhere. Other restrictions apply. Android is a trademark of Google Inc.

Assurance Wireless provides support primarily in English and reserves the right to provide English documents.   Spanish documents are provided for convenience only.
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